Airmagic.es logo  
Home  |  About  |  Testimonials  |  Contact Us  |  Links  |  Wholesale / Trade  |  Shop Online  |  Terms  |  Career  |  Site Plan
  Select Currency:
 

Username:
Password:
Remember me










Shopping Cart (You have 0 Items)
Sub Total: € 0.00
 

 

CALIFORNIA BLUES WARRANTY POLICY

This voluntary policy is supplemental to and in no way affects any statutory rights, which the customer may have.

1 Warranty

1.1 California Blues warrants the California Blues Heat Pump for a period of three (3) year from the date installed.
1.2 At the end of the first year the following warranties apply as to parts.
1.2.1 The condenser and compressor are warranted for five (5) years;
1.2.2 The stainless steel casing is warranted for ten (10) years;
1.2.3 The titanium heat exchanger is warranted for five (5) years.

2 Exclusions - This warranty does not include the following:-

2.1 The repair of damage due to negligence; abuse or improper installation;
2.1 Incorrect winter de-commissioning;
2.3 Improper operation;
2.4 Improper use of pool chemicals;
2.5 Operation environment;
2.6 Failure to provide reasonable and necessary maintenance;
2.7 Accident or other conditions beyond the normal intended use of the unit;
2.8 Any misuse of the equipment;
2.9 The occurrence of superficial corrosion to the external housing cabinet of the heat pump;
2.10 The furnishings of refrigerant and other expendable material.

3 Conditions for Warranty

The warranty only applies on the following conditions: -
3.1 The customer is to pay for all charges for the California Blues Heat Pump in accordance with the original terms of sale.
3.2 Only authorized service agents appointed by Air Magic must carry out repairs & replacements
3.3 This warranty extends only to the original consumer who purchased the California Blues Heat Pump.
3.4 The warranty terminates upon the transfer of ownership or if the heat pump is relocated save with the written permission of Air Magic.
3.5 The warranty is only applicable to installations in Spain, England, Scotland and Wales.

4 Damages

4.1 Air Magic is not liable for any damages of any sort whatsoever, including incidental and consequential damages.
4.2 Parts returned under the terms of this warranty will be repaired or replaced and return transportation charges pre-paid within the UK by the best and most economical means
4.3 To the extent permitted by law liability under or in connection with this warranty whether arising in contract or negligence; breach of statutory duty or otherwise, shall not exceed the value of the contract.

5 Miscellaneous

5.1 This warranty shall be governed by and construed in accordance with the laws of Spain, England and Wales and each party agrees to submit to the jurisdiction of the Courts within the country supplied.
5.2 This warranty is in lieu of all other warranties expressed or implied, written or oral save as prescribed by statute.
5.3 There are no implied warranties of fitness for a particular purpose that apply to this product.
5.4 Any provisions of this contract, which is or may be void or unenforceable shall to the extent of such invalidity or unenforceability be deemed legal and shall not affect any other provision of this contract.

HEAT PUMP SERVICE

The California Blues heat pump should give you many years trouble free service. However, to obtain the maximum efficiency from your heater California Blues recommend that your heater is checked and serviced every 12 months. Service & extended warranty packages are available from a Service Agent(See contact detail below).

HEAT PUMP BREAKDOWN

If you think there is a problem with your heater and are not able to diagnose the fault please contact your POOL DEALER initially to discuss the symptoms.

BEFORE YOU CALL

A: Swimming pool heat pumps don't have a simple efficiency number to work with. Coefficient of Performance (COP) measures their efficiency.

To help you prevent unnecessary service call outs, please check the following points:-
- Is there an electric supply to the heater?
- Is there a power supply?
- Have you checked the entire house fuses, R.C.D trip?
- Has the electrical supply been disconnected?
- If installed is the time clock correct?
- Have you checked you the flow meter?
- Is there enough water flow?
- Has the filtration been running for a minimum of twelve hours per day?
- Is there any obstruction in the skimmer?
- Is there any obstruction in the pump basket?
- Is the water at the correct operational level?
- Is the filter pump working?
- Is the filter operating pressure correct?
- Does the filter require backwashing?
- Have you checked the diagnostic control panel?

If the fault cannot be diagnosed over the phone then your pool dealer will contact Air Magic – Spanish Sole Distributor, who will arrange an appointed SERVICE AGENT to contact you with a suitable date and time to service the heater unit.

Please have the following information available: -
1. Serial number (located on the stainless steel cabinet externally on the heat pump casing) and the approximate date the unit were installed.
2. Proof of Installation Date (Bill of sale or original invoice only)
3. Description of the Symptoms.

Spanish Sole Distributor:
Air Magic, Poligono Industrial San Luis,
C. / Paris 29, 29006 Malaga,
SPAIN.
TEL: +34 952 038 594
FAX: +34 952 348 812

 

Automatic currency conversion